50+ checks. Quality you will feel.
Every Mac sold on this site has passed through the hands of an iz fix technician. Here is exactly what we do.
The workshop inspection
- 01
Logic board & power
Start-up, charging, thermal management, USB-C / Thunderbolt ports, MagSafe, headphone jack.
- 02
Screen
Dead pixels, uniformity, brightness, staining, hinge, display cable.
- 03
Battery
Cycle count and capacity measured in our workshop, shown as they are on the listing.
- 04
Keyboard & trackpad
Every key tested, backlight, Touch ID, Force Touch.
- 05
Audio & camera
Speakers, microphones, FaceTime camera, ambient light sensor.
- 06
Wireless
Wi-Fi, Bluetooth, connection to a network and to peripherals.
- 07
Storage & memory
SMART test of the SSD, memory test, confirmation of the advertised configuration.
- 08
Erasure & system
Secure erasure to DoD standard, clean install of an up-to-date macOS.
- 09
Cleaning & cosmetics
Chassis, keyboard, vents and screen cleaned. Cosmetic grade assigned.
Our cosmetic grades
The grade describes the outside of the machine and nothing else. Every grade goes through the same technical inspection and carries the same 12-month warranty.
No visible signs of use: not a single mark on the casing or screen. Refurbished, inspected and guaranteed like every Mac we sell, for those who want a flawless Mac.
Virtually no signs of use: clean casing and screen, a few micro-marks visible only up close. An immaculate Mac for everyday use.
Visible signs of use: light scratches on the casing, faint marks on the screen when it is off. No effect whatsoever on how it works. The best balance of price and appearance for everyday use.
Marked signs of use: scratches, scuffs, sometimes small cosmetic dents. No effect on how it works: it passed exactly the same 50+ point inspection as every other grade. Ideal for Apple performance without paying for looks.
What we promise
12-month warranty
Any technical fault is handled by our workshop: diagnosis, repair or replacement, carriage included.
14-day returns
Changed your mind? Send the Mac back in the condition you received it and we refund in full.
Condition described, unit by unit
Each listing gives the cosmetic condition, the configuration and, for a laptop, the battery cycle count of the machine you will receive. The photographs show the model.
After-sales by people
A technician replies within one working day. No bots, no lost tickets.
What “refurbished” means here
French law defines the word. A device may be called refurbished only if it has been tested for its functions, if the work needed to restore it to good working order has been carried out, and if its data has been erased. That is the standard we work to, and it is the reason the grades above describe appearance only.